Hello,

we are 100% try for satisfaction you, some times need return or refund need, so please follow below mentioned points.

  • We are exchange your items when we send wrong product or damage product.
  • For exchange you need take a unpack/unboxing time take video.
  • If necessary exchange contact to below mentioned email.
  • Some cases you need refund we are deduct the courier return charge from your amount and we settled your amount after we revived return product in 7 days

Contact us sale@fkthotakaya.com.